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End of Sale and End of Support Notice for the TE2XXX CryptoStor Product Families
 
This notice is issued to provide information to all Tributary Systems, Inc. customers about the end of sale of the entire TE2XXX CryptoStor family of tape encryption appliances together with associated software and maintenance support services.
 
There is no direct product replacement for the TE2XXX CryptoStor product family. Also, there is a general market migration towards embedded encryption including self-encrypting tape drives such as LTO-4/5.
 
As part of the TE2XXX CryptoStor product family end of life, Tributary Systems, Inc. will be offering a last-time-buy period with last orders by April 31, 2011, and for product shipment by June 15, 2011. End of Support for these products will extend 3 years through June 15, 2014. Tributary Systems, Inc. looks forward to working with its Channel Partners and customers worldwide in providing a smooth end of life period.
 
Withdrawal Notice Summary
 
All of the hardware products including spares and upgrades in the TE2XXX CryptoStor product families will be affected.
 
Key Dates
 
  • No new TE2XXX CryptoStor hardware orders will be accepted after the end of May 2011 for shipment by June 15, 2011
  • No new base releases for TE2XXX CryptoStor after the current release 3.0
  • Hardware repairs / support on TE2XXX CryptoStor until June 15, 2014 subject to a valid maintenance contract being in place
  • Product end-of-life for NEXXX CryptoStor is June 15, 2014 for support purpose
Last Time Buy
 
  • Last orders for TE2XXX CryptoStor hardware must be received by April 31, 2011 for shipment by June 15, 2011
  • Last renewal date for maintenance contracts on TE2XXX CryptoStor is June 15, 2013 with all contracts expiring June 15, 2014 at the latest
CryptoStor & Keyvault Products Being Withdrawn
 

The following hardware products are being withdrawn from sale with a last time buy date of April 31, 2011:

  • TE2000 SCSI
  • TE2000 Fibre Channel 2-port
  • TE2200 Fibre Channel 4-port
The purchasing of repair service will be available until the product end-of-life on June 15, 2014, including full spare replacement under warranty.
 
TE2XXX CryptoStor Maintenance
 
TE2XXX CryptoStor hardware only maintenance will be available for purchase until June 15, 2013. There will be no committed maintenance or support beyond June 15, 2014.

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